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Warranty Recovery and Control

  • Designed for interaction with the general ledger, warranty accounts record and control the true cost of warranty to an organisation through the creation of warranty claims allocated to suppliers and end users of the product.
  • The timely production of warranty documents enables the prompt submission of recoverable claims to suppliers for reimbursement.
  • Allowance for free service claims and subsequent analysis and reporting is provided.
  • Comprehensive groupings allow for multiple custom analyses of warranty claims.
  • Reporting capabilities include listings and analyses of warranty claims and associated recoveries, servicing histories by product and product groupings as appropriate, and analyses of the product or component part failures that typically result in warranty claim activity.
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